Privacy Policy

1. Data controller

Dennys Puello Tours and Travel — DTaT Eirl
Av. Constitución No. 38, San Cristóbal, Dominican Republic
Phone: (829) 641-8956
Email: admin@dennystours.com

2. Data we collect

When you make a booking or send us a contact message, we collect the following personal data:

• Full name
• Phone number
• Email address
• Image of the payment receipt (when applicable)
• Information about additional participants in the booking (name, type of spot)

In addition, our system automatically records the source IP address of contact forms for security and abuse-prevention purposes.

3. Purpose of processing

The data collected is used exclusively to:

• Manage and confirm tour bookings
• Send email notifications about the status of your booking
• Answer contact messages and inquiries
• Verify payment receipts
• Prevent fraudulent use of our forms

We do not use your data to send unsolicited advertising (spam) or for purposes other than those stated.

4. Data retention

Your data is kept for as long as necessary to provide the service and for the period required by applicable law. Bookings and their associated information are kept in our records as an operations history.

5. Sharing data with third parties

Dennys Tours does not sell, rent or transfer your personal data to third parties for commercial purposes. However, to provide the service we may share information with:

• Email delivery provider (Brevo) to send booking notifications.
• Web hosting provider (Somee.com), where the application database is hosted.

These providers operate under their own privacy policies and only access the data needed to provide the technical service.

6. Security

We apply reasonable technical measures to protect your data, including encrypted communications (HTTPS), access control to the administration panel and rate limiting on forms to prevent automated attacks.

7. Your rights

You can exercise the following rights at any time by writing to admin@dennystours.com:

• Access: know what data we hold about you.
• Rectification: correct inaccurate data.
• Erasure: request the deletion of your data.
• Objection: object to the processing of your data.

8. Cookies

This site only uses technical cookies required for the application to work (user session and language preference). We do not use tracking cookies, third-party analytics or advertising.

9. Changes to this policy

We reserve the right to update this policy at any time. Changes will be published on this same page with the corresponding update date.

10. Contact

For any question about the processing of your personal data, you can contact us through:

• Email: admin@dennystours.com
• WhatsApp: (829) 641-8956